Frequently asked questions about Tiendagram

You can try Tiendagram free for 7 days, with all features included. After that, you need a subscription to keep using your store.

No. Tiendagram does not charge a commission on your sales. You pay a monthly subscription and what you sell is yours.

No. Tiendagram is designed so anyone can create and manage their store. If you can use WhatsApp, you can use Tiendagram.

When a customer places an order, you receive all the details directly on your WhatsApp: products, quantities, customer data, delivery method and total. You can also manage your orders from Tiendagram.

You choose how to get paid. You can accept online payments with Mercado Pago or use the payment methods you already offer in your business. Your sales money goes directly to your account and Tiendagram does not charge a commission on the sale.

You do not have to stop selling on social media. Tiendagram complements it: share your store link so customers see products, prices and options in one place, build their order and send it to you complete via WhatsApp.

No. You can use WhatsApp or WhatsApp Business. If you sell regularly, we recommend WhatsApp Business to keep business and personal conversations separate.

Yes. Tiendagram is designed so you can upload products, review orders and manage your store from your phone or computer.

Yes. You can connect your own domain so customers enter your store through your business address.

Yes. You can configure home delivery, pickup at your business, or both.

They can keep doing that. The difference is they first see your products and build the order from your store. Then the conversation continues on WhatsApp as always.